You agree that regular monthly payments will be made by ACH collection.
You understand that payments by any other method will attract an additional processing fee.
Payments by credit/debit card are subject to a 3.75% convenience fee.
Payments by wire are subject to a $25 processing fee.
Refunds are paid using the same method as the original payment i.e. if payment to us was made by credit card, the refund will be to the same credit card.
Any payments not received by the due dates will result in the cancellation of the service from the date of the last payment received. If service is recommenced, a reinstatement fee of $25 per property or may be applied.
All invoices are sent by email to the email address on file and should be retained for your records. A fee may be charged for copies.
Failed payments will be subject to a $20 processing fee per failed payment.
Late payments received after the 7th day after the due date, will be subject to a 5% late payments fee.
Where service is cancelled a refund of the unused portion of the amount paid will be made to the original payer.